Today, at long last, MilestoneDocuments.com went live. As excited as I am about this, I have no qualms admitting what I did in the title of this blog post: our new site is an experiment. Can a tiny company operating on a shoestring budget produce an efficient and attractive–and successful–Web site that offers affordable, pay-per-article access to our content? Will students and teachers looking for information on primary source documents find their way to our site? If so, will they find it compelling enough to purchase an article?
To date, very few companies in our industry (library reference book publishing) have dared to follow the pay-per-article route. Perhaps they feel trepidation about working in a “different” marketplace, one in which their existing customer networks are of no use. Perhaps they fear that the technology and cost hurdles are too high to justify the experiment.
All of these reasonse undoubtedly have merit. We were blessed in being able to start from scratch on so many levels, and also in having nothing to lose. We only began creating our content in 2007, so it was easy to use native XML from the start. We had no legacy content to worry about converting. And as we developed the concept for our content, we naturally asked ourselves how to disseminate that material as widely as possible in order to give ourselves the best chance at succeeding that we could. It’s been clear for some time that the vast majority of students and researchers prefer to start their information search on the Web. They don’t trek over to the library to search through a card catalogue. Even if they do look at their library’s card catalogue, they can’t see what’s in all of the expensive print and electronic reference sets that their library owns; that requires a separate, targeted search. And even if they could, the odds that their library would have purchased our content would never be great (even a bestseller these days only finds its way into a fairly small number of libraries). Given how much time and money we were going to spend to create our content, it seemed foolish to write off the vast majority of potential users. If we could create a simple, budget-conscious site whose offerings were “discoverable” via Google, why not do so? In the end, the potential positives easily outweighed the negatives.
The main thrust of our site is the expert analysis we offer on important primary documents from American history, but I should point out that the site also offers a great deal of free content, including the full texts of those primary documents, essential selected quotes, and simple chronologies to help students place the documents in context. We’ve also integrated our group blog of historical experts, and we’re in the process of launching a free e-newsletter aimed at history educators. (Anyone who’s interested can already sign up via the MD.com home page.)
So while the site may not have the most elegant design ever seen or the fanciest technological bells and whistles, it does do exactly what we hoped it would. Let’s see what becomes of it.